Weather-compensated deliveries
Until emission-free shipping methods become widely available, we will ensure that the carbon footprint of our deliveries is fully offset, at no additional cost to our customers.see more information
Do you ship to my country?
We ship worldwide to over 180 countries. You can select your shipping destination in the top left corner of our website.
What does shipping cost?
• Countries of the European Union (EU), Norway and Switzerland
We currently offer free standard shipping* on all orders over150€. If the total value of the order is less than150€, the shipping cost will be7,90€–14,90€depending on the weight and volume of the items. *Exclusions apply: UK and non-mainland shipping destinations such as Malta and Cyprus.
• International delivery
Para países não pertencentes à União Europeia o custo de envio, desde7,90€, is based on destination, weight and package volume. The shipping cost for each item is displayed on the product page. For bulky and oversized items such as sofas, armchairs, dining tables, etc., you can request a shipping quote by filling out the form on the product page. We will send you a quote within two business days.
What shipping methods are available?
We offer the following shipping methods:
• Economia FexEx
FedEx will deliver your products to your shipping address within 2-6 business days after your order is placed.
Estimated delivery date is based on shipping destination and is displayed at checkout. Deliveries are made on business days from Monday to Friday.
For orders shipped outside the EU, the customer is responsible for paying any import duties and any applicable taxes, including clearance and local taxes, once the products are delivered to the location (DAP).
• FedEx Priority
FedEx Priority is the fastest shipping option available - orders ship in 1-3 business days. Deliveries are made on business days from Monday to Friday.
Estimated delivery date is based on shipping destination and is displayed at checkout.
For orders shipped outside the EU, the customer is responsible for paying any import duties and any applicable taxes, including clearance and local taxes, once the products are delivered to the location (DAP).
• DHL Express worldwide
DHL Express Worldwide is one of the fastest shipping options available. Please allow 1-2 business days for your order to arrive. The shipping cost is based on the destination, weight and volume of the package and will be calculated automatically.
You will see the estimated delivery date at checkout. Deliveries are made from Monday to Friday during business hours.
Shortly after collection, you will receive an email or text message from DHL with a tracking code and estimated delivery time. By clicking on the link in the message, you can choose the best delivery option for you. Delivery can be made to the original delivery address, DHL Service Point or DHL Parcel Lockers, and you can also change the delivery address within the same country.
You will receive pre-delivery notification and delivery confirmation.
Please note that DHL Express Worldwide is not available for all orders.
• DHL Parcel, from €8.80 (Europe) / €15.99 (outside Europe)
Your order will be delivered to the delivery address via DHL Parcel. The shipping cost is based on the destination and weight of the package and will be calculated automatically. The exact rate and estimated delivery date for your country are displayed at checkout. DHL Parcel is usually the cheapest shipping method for large and light items.
You can track your order within 72 hours of our deposit being sent. After the first delivery attempt, the order will be transported to a local collection point. Please note that DHL Parcel is not available for all orders.
• DHL Parcel Connect
Your order will be delivered to your delivery address, collection point or parcel locker by DHL or a local DHL partner that meets DHL standards
DHL Parcel Connect has over 72,000 collection points across Europe.
You can track your order within 3 business days of dispatch. You can track your delivery with your phone, with reliable tracking information showing you where it is and when it will arrive. Receive a pre-delivery text or email ensuring your package is in the country and will be delivered on a specific day.
You have the option of home delivery or forwarding to a service point. When opting for home delivery, after the first delivery attempt, the order will be transported to a local collection point. If it is delivered to a collection point, you will have up to one week to pick up the order
For orders shipped outside the EU, the customer is responsible for paying any import duties and any applicable taxes, including clearance and local taxes, once the products are delivered to the location (DAP).
• GLS Business Package in Euros (EU) from $11.20
Available for shipments of less than 35 kg.
Your order will be sent to the delivery address via the GLS Euro Business Parcel service or a local GLS partner. Please allow 2-8 business days for your order to arrive. Delivery time depends on the shipping destination and you will see the estimated delivery date at checkout before ordering.
Deliveries are made from Monday to Friday during business hours. After the first delivery attempt, the order will be transported to a local collection point. In Sweden, all shipments under 20 kg will be delivered to a collection point.
• Standard UPS, starting at $7.55
Your order will be shipped to your delivery address via standard UPS service. Please allow 2-7 business days for your order to arrive. Delivery time depends on the shipping destination and you will see the estimated delivery date at checkout. Deliveries are made from Monday to Friday during business hours.
You can check the exact shipping rate for your country on the product pages and at checkout.
• UPS Expedited (for international orders)
Your order will be shipped to the delivery address via UPS Expedited. Please allow 1-2 weeks for your order to arrive. The shipping cost is based on the destination, weight and volume of the package and will be calculated automatically. Delivery time depends on the shipping destination and you will see the estimated delivery date at checkout. Deliveries are made from Monday to Friday during business hours.
• UPS Express
UPS Express Saver is the fastest shipping option available. Please allow 1-2 business days for your order to arrive. The shipping cost is based on the destination, weight and volume of the package and will be calculated automatically. You will see the estimated delivery date at checkout. Deliveries are made from Monday to Friday during business hours. Please note that UPS Express Saver is not available on all orders.
• Delivery to a collection point
Your order will be shipped to the pick-up location of your choice via UPS Standard or UPS Express Saver, which is faster. At checkout, select your shipping method and then select a suitable collection point from a list of five of the closest locations based on the delivery address provided. You will receive email notification from UPS once your order is available for pickup.
Please note that delivery to a pick-up location is not available for all orders. UPS currently has collection locations in the following countries: Belgium, Canada, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Poland, Spain, Sweden, United Kingdom and United States. Orders weighing more than 20 kg or longer than 80 cm cannot be delivered to a collection point.
• TNT (for international orders)
Your order will be delivered to the shipping address on a pallet using the TNT Economy Express or TNT Express service. TNT is generally the cheapest shipping method for bulky and oversized items such as sofas, armchairs and dining tables. Please note that transporting goods indoors or upstairs is not included in the service.
The shipping cost is based on the destination and weight of the shipment and will be calculated automatically. The exact rate and estimated delivery date for your country are displayed at checkout.
TNT Economy Express: Please allow 4-8 business days for your order to arrive.
TNT Express: Please allow 3-6 business days for your order to arrive.
• DSV shipping (for international orders)
Your order will be delivered to your shipping address on a pallet using DSV Freight, another shipping method available for oversized items.
If you want your items to be transported within your home or office, please contact our Customer Service. Please note that this additional service is not available in all locations.
Europe: Please allow 2-9 business days for your order to arrive. We offer free standard shipping for all orders over €150.
Rest of the world: The shipping cost and estimated delivery date will be indicated in the quote provided by our customer service.
When did my order arrive?
You can see the estimated delivery time for your entire order at checkout.
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